Terms & Conditions

Please read these terms and conditions carefully. Ordering one of our products requires the approval of these terms. If you use our service you agree to our terms and conditions and you agree to be bound by these. If you do not accept our terms, you should leave our site. Any change of terms and conditions come into force with immediate effect and apply to all future orders. For this reason, it is recommendable to save a copy of our terms and conditions at the time of ordering. Please read through our latest version each time before you place an order.

To provide a better overview, we have divided our terms and conditions with different numbers and headings. 

These terms and conditions were last amended on July 31, 2017.

§ 1 Scope of application

For the business relation between Jay Dazé and the client apply exclusively the terms and conditions in the version at the time the order was placed. Jay Dazé does not accept different conditions, unless Jay Daze has explicitly agreed to them in written form. Elmshorn is the only place of jurisdiction for all claims in connection with the business relation. 

The advertising of the products represents a non-binding offer. All rights, errors, misprints and price changes reserved.

§ 2 Content

Jay Dazé tries to ensure that the information published on the website is accurate and complete. However, Jay Dazé gives no guarantee for error-free content or information on the website. Jay Dazé does not promise that the functionality of the website is error-free. Nor that the content or servers that provide such content are free from viruses or other potentially malicious elements. For this reason, Jay Dazé recommends that all users of our website verify that the installed virus programs are update. 

§ 3 Conclusion 

You can order via the online shop. You should leave your telephone number and e-mail so that we can call you if we have any questions. The presentation of goods or services on our website is basically not an offer, it’s advertising. The offer is always based on the client, which we can accept but do not have to. In case of typing, printing, database and calculation errors on the website Jay Dazé is authorized to resign. Thus, a contract is concluded only if Jay Dazé accepts this offer. 

The automatic order confirmation by e-mail that the customer receives only confirms the receipt of the order not its accuracy or availability.

With submission of the offer, the buyer declares that he is fully competent and has reached at least the age of 18. If Jay Dazé cannot accept the clients offer, this will be communicated to the client in electronic form. If Jay Dazé's supplier does not deliver Jay Dazé with the ordered goods in spite of a contractual obligation, Jay Dazé is also authorized to withdraw. In this case, the purchaser will be informed immediately that the ordered product is not available. If the client already paid the price it will be refunded immediately.

§ 4 Revocation

Unfortunately, we can only accept complaints in the case of manufacturing defects within the legal deadlines.

Depending on where you live, you have a legal right to cancel your order under the Consumer Contracts Regulations 2013 ("CCRs") or equivalent consumer legislation in the EU. You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you received our goods. To carry out your right of revocation, you have to contact us at: service@jaydaze.de

Once the products are returned to Jay Dazé you will receive a full refund, including the original delivery costs on the condition that the products are not damaged. 

The right to cancel the contract does not apply to products that are customized. 

§ 5 Prices

Jay Dazé has the right to change the product prices on the site without advance notice. Such price changes apply with immediate effect for all future orders.

Jay Dazé makes effort to ensure the accuracy of any pricing on the site. However, mistakes may occur that cause products to be labeled incorrectly. If the correct price for the product is higher than indicated on the website, we will contact you and ask you if you would like to have the order executed at the right price or if you wish to cancel. We are not obliged to deliver products at the wrong price. If we have received an advance payment in case of a wrong price quote, we will endeavor to refund this payment as soon as possible, if the item has not been dispatched yet.

It should be noted that some countries may request additional charges to the local tax office for incoming goods. The customer is responsible for these import duties and taxes. Jay Dazé has no influence on these charges nor can we define the amount. Information about this can be obtained from your local tax office. Furthermore, the client has to comply with all laws and regulations of the country of destination. Jay Dazé assumes no liability for such violations of the law of the purchaser.

§ 6 Delivery

If not otherwise agreed, we deliver from the warehouse to the delivery address specified by the customer. Information about the delivery period is not a guarantee. We send the goods insured via DHL. The delivery costs depend on the country of destination and the type of delivery. Further information can be found under Delivery. 

§ 7 Payment

The total cost of your order consists of the purchase price of the products and any optionally delivery costs. For more information, see Delivery.

For information about the payment methods accepted by us, see the Payment section of the website.

You confirm that the payment method you are using is your property and that all information provided by you, including the name and address, is complete and accurate. Furthermore, you confirm that the payment method is valid and the entered payment details are correct. If the provider refuses to authorize the payment, we will not accept your order and will not be responsible for delivery delay or non-delivery. We are under no obligation to inform you of the reason for the refusal.

We do not take any responsibilities for any costs or other amounts charged by the provider as a result of processing your payment.

If we are required by law to issue an invoice, we reserve the right to submit the information electronically and you agree to this form of accounting.

§ 8 Retention of title 

Until all claims have been settled, the delivered goods remain the property of Jay Dazé.

§ 9 Intellectual property 

All content on the website, including logos, text, data, graphics, icons, images, photos, and any combination thereof, is either property of Jay Dazé or licensed by Jay Dazé and protected by copyright laws worldwide. We reserve all these rights.

The brand Jay Dazé, as well as all other illustrations, images and logos appearing on our products, our website, accessories or packaging, remain the exclusive property of Jay Dazé and are protected by copyright laws worldwide. We reserve all these rights.

It is prohibited to distribute, download, copy, publish or modify contents of the website without a written consent of the Owner. Reproduction of the contents of the website for sale, commercial distribution, inclusion or publication on other unauthorized websites is prohibited.

§ 10 Warranty and liability

If there is a defect in the purchased goods for which Jay Dazé is responsible, the purchaser can either demand remedy of defects or replacement. If Jay Dazé is unwilling or unable to remedy the defect/replacement due to disproportionality or if it is delayed beyond reasonable deadlines for reasons for which Jay Dazé is responsible or fails in any other way to remedy the defect/replacement, the client has the option to withdraw from the contract. Unless otherwise stated below, further claims of the purchaser - for whatever legal reasons - are excluded.

Jay Dazé is therefore not liable for damage that did not occur to the delivery product itself. Especially, Jay Dazé is not liable for lost profits or other wealth losses of the client. You will receive absolute high quality products from us. Please note the care instructions on the goods. We cannot accept damages due to incorrect treatment. All rights, errors, misprints and price changes on the website reserved.

§ 11 Privacy

The Purchaser has been informed in detail about the nature, extent, location and purpose of the elicitation, processing and use of the personal data required for the execution of orders and the registration for the e-mail notification service by Jay Dazé. The customer expressly agrees to this elicitation, processing and use of personal data.

We use Google Analytics, a web analytics service provided by Google Inc. For this purpose, so-called cookies (text files that are stored on your computer) may be used to analyze the use of our website. The data from the cookie and its IP address will be transmitted to Google Inc. and stored there. We can evaluate this data on Google and thus optimize our website for you. You can switch off the cookie function in your browser. We point out, if you switch it off you may not be able to use all features of the website.

Storage and processing of personal data

Jay Dazé is committed to protect the privacy of all individuals who use our website and keep their personal information strictly confidential. The data we receive will be stored. However, you can have your data deleted at any time; please let us know by e-mail at service@jaydaze.com.

Disclosure of information

Jay Dazé does not share personally identifiable information with third parties. Exempted is our shipping partner DHL, who receives knowledge about the data necessary for the delivery or our payment partner for example PayPal, who receives information about the data necessary for the payment.

Security measures to prevent loss and misuse of personal information

When transmitting personal information, we use encryption technology to guarantee highest confidentiality. Your personal data is protected by passwords, so that only you have access to it. Our servers use different security mechanisms and authorization procedures to make unauthorized access more difficult.

Saved data

Jay Dazé stores, if necessary, your bank and credit card details for billing and credit purposes.

In these cases, if necessary, the data is also used to process payment transactions and forwarded to the relevant credit institutions.

Acquisition of the IP address

The storage of the IP address takes place only for the purpose of being able to identify the responsible in case of misuse. In addition, the IP address is generally not used for other purposes.

§ 12 Personal Account

When creating a personal account on the website ("My Account"), the user agrees to provide truthful and accurate personal information during registration and to update it regularly. The user is prohibited from passing on his login data. The user is responsible for all activities and any damage caused by his account. For this reason, it is recommended to report unauthorized uses immediately.

§ 13 Severability clause

If any provision(s) of these conditions are held to be invalid or unenforceable, all remaining provisions hereof will remain in full force and effect.

If you have any further questions, please contact service@jaydaze.com

Direct contact

Jay Dazé fashion Company
Deichstraße. 6
Germany - 25335 Elmshorn
Phone: +49 (0) 4121 2914240